Welcome to Bali.
Spending your holiday with the entire family member or best friends in Bali has become a favor. For those, who has not familiar yet of staying in a private villa – especially in Bali Island, I do hope that this information will be your short guide for a brief view of a relaxing and memorable holiday in this beautiful island.
Upon your arrival at the villa, your agent representative and the villa staff will greet you with a welcome drink, cool towel and canaps (for some villas). It is obligated that you give the villa manager / supervisor all passports for the police registration as a required formality of the Indonesian Government. This normally chargeable at IDR 25,000 (USD 3) per passport, but some villas they offer this service at fee of charge. The staff will return the passports within 1 – 2 hours.
It is recommended for you to give a cash deposit for the first two days meals to the villa manager, at the beginning of the stay. All drinking water in villas in Bali is bottled and most use bottled water for ice. The renter will purchase the remaining food, bottled water, and personal supplies for the duration of the stay in the villa. Bali has many imported packaged foods (Italian pastas, breakfast cereals, snacks, chips and cookies. Also, an exotic variety of local fresh fruits and vegetables are available as well as local and imported beef, chicken, turkey, lamb, etc. Fresh fish is also available (Red Snapper, prawns, squid, tuna, crab, and lobster are Bali specialties). You may ask your staff assistance to purchase certain food, or you are free to go yourself.
The Standard Procedure For Purchasing Food Whilst Staying At A Villa:
– Please consult the cook or the villa manager regarding your meals schedule each day. You can either give the cook a list of meals and foods (matching the cook specialties) or chose meals from the villa menu with payment for the shopping. Approximately IDR 1,000,000 (USD 100) should cover the initial shopping for a party up to 6 people for each day, depending on the chosen meals. The cook will get back to you with the receipts and change from the bill, if there is any. Most villas add a certain amount up to 20% on top of the groceries bill for this service.
– If your villa does not include cooking and you will be preparing your own food, the maid or staff members of the villa can do the shopping.
Depending on the villa service, most villas in Bali has now provide a Wi-Fi internet connection either it is fully complimentary, free for limited voucher or chargeable. However, if the villa does not have an internet connection, there are an abundance of internet cafes in the tourist areas also that provide broadband service.
VILLA STAFF SERVICES:
Most villa rentals have a full staff including daily maid service and housekeeping, which includes making the beds, cleaning the rooms and laundry. The sheets are usually changed at least every two or three days. Sometimes, the laundry fee for personal clothing items is an extra fee, depending to villa policy. Also, most of the upper scale villas include cooking with a trained cook. The staff schedules vary in each villa also. The normal working hour is 8 hour per day. However, the staff members are willing to rotate their usual hours in a reasonable time frame to meet your needs as guests. We do advise that if you employ any staff members more than 8 hours per day, that you give them a separate tip of US$ 3- Rp. 30,000 for each extra hour they assist at the villa. Villas also include gardener and night security also, depending on the type of villa you have rented. There is usually a staff member with the villa that can do errands for the guests, such as deliver messages, pick up packages, transport items, etc. too.
PLEASE NOTE: Staff members are present for your service, with a smile. Balinese and Indonesians are friendly, helpful, and courteous (and very sweet). Kindly please keep in mind that they are not your slaves and come from a proud culture and highly religious culture. Sometimes, some staff members will be obliged to attend village religious ceremonies. They will inform guests of religious holidays, in advance (hopefully). Usually the staff tries to rotate their schedule to accommodate the guests during religious holidays. We apologize for any inconvenience. Staff members are also willing to share ceremonies, dances and traditional activities with you, if you show an interest. They would be honored and delighted to accompany you as a guest of the local village.
Most villas do not include baby-sitting services. Sometimes a maid can also perform this job, but an arrangement about hours and pay must be agreed upon prior to this service.
Please do not leave valuables, passports, jewelry, or money out in the open. Indonesia is a Third-World country. Although stealing is not a common activity, it DOES and CAN happen if there is temptation. Your agency or the owner of the villa is NOT responsible for items or money that may be missing. It is advised to lock all valuables. Safe deposit boxes are provided by banks or some Business Center in Seminyak. Most villas do provide a safe box or lock box or drawer for guests’ valuables.
In most villas, Baby-sitting can be arranged for staff members to participate during the daytime hours. Often too, staff’s members of the villas will offer to baby-sit in the evenings (at an extra fee). However, should you need to arrange for outside baby-sitting services, please feel free to contact us at Bali Bagus Holiday.
TIPPING THE STAFF MEMBERS AT DEPARTURE TIME
It is recommended that the staff receive equal tips for their services AT THE END OF YOUR STAY at IDR 100,000 to 150,000 (USD 10 to 15) per staff per week. If a particular staff has excelled in performance, you may give more to that staff.
We hope that you find the adventure of discovering this island, a memorable and enjoyable one while staying at a private villa.